I help relationship, social, and community platforms build emotional safety and lasting user connection. Through behavioral insight and trust-centered UX design, I create experiences that turn hesitation into confidence and connection into retention.
Simplified booking and verification flows to help parents feel informed, reassured, and confident in their childcare choices.
Designed anonymous help flows that balance privacy, trust, and user control for high-stress situations.
Identified friction and trust gaps in Bumble’s onboarding to help users activate faster and with more confidence.
About
I’m Lakshmi Devi, a UX Specialist in Trust & Human Connection, helping relationship, social, and community platforms design experiences that build credibility, empathy, and long-term user connection.With a background in engineering and behavioral design, I uncover the psychological and usability gaps that weaken user trust — and transform them into systems that strengthen confidence and retention.My work combines UX research, trust-centered audits, and behavior-led frameworks to connect user emotions with measurable business outcomes.Currently available for trust-centered UX collaborations and product audits.
Email: [email protected]